You'll be surprised how much hangs on providing better quality dry cleaning for your guests…

A 5 star laundry & guest dry cleaning service for quality hotels

Ever since our state of the art dry-cleaning & laundry establishment was founded in 1998, Dulais Specialist Cleaners has striven to serve the needs of a highly discerning and uncompromising hotel clientele. By heeding their ever changing demands and working closely with head housekeepers and management, we have constantly refined, adapted and restructured our capability to always deliver quality, service and value ensuring nothing less than total satisfaction.

Now for the very first time we are offering a new and unique hotel-focused package of services and incentives as described below and based on years of experience. It embodies everything we have learned during an unrivalled track record and almost two decades of success. And because we understand the demands and requirements of hotels better than the rest, you can rely on us to continue to set the benchmark and remain at the forefront of a niche market which requires nothing but the best… you really will be surprised how much hang's on a better quality service for your hotel & guests.

Hotel Laundry Services Newcastle & North East
Guest satisfaction

The dry-cleaning & laundry of your hotel's most important guests reflects their prestigious lifestyle. It can often include valuable, cleverly-made, delicate garments, perhaps inlaid with stones or crystal – the kind most at risk of harm from normal dry cleaning
and normal dry cleaners. But we love them. And as the region's leading Specialist cleaners, we are equipped to treat them with the extra care they deserve and demand - artisan dexterity, attention to detail and technical knowledge of complex cleaning processes, fine fabrics and garment care.

Guests can expect their freshly treated garments to come back promptly the same day, in luxurious packaging, re-textured, beautifully pressed and meticulously hand finished – ensuring the high level of satisfaction consistent with their whole experience of the hotel. Quality that matches your brand values.
Increased profitability

Guest dry cleaning & laundry is a lucrative but often under-exploited hotel service. However, with Dulais as your partner you can confidently promote dry cleaning as one more facet of a 4-5 star offering, leading to higher guest satisfaction.

As an extra reason to experience Dulais quality, we are offer a uniquely attractive package of financial incentives which your hotel and staff can benefit from NOW and build on into the future: introductory CASHBACK welcome gift simply as a hello at the start of our relationship; generous commissions on guest dry cleaning turnover for the hotel and attractive discounts on staff dry cleaning for all your employees.

And when you take advantage of our extended service which includes your hotel's own duvets, linens, soft furnishings and mattress protectors, you can make savings that improve margins a point further with our special bulk cleaning rates.
We offer you more

Hotel Laundry Services Newcastle & North East Superior stain removal, meticulous hand finishing and stringent quality control checks
Hotel Laundry Services Newcastle & North East Quick and speedy same day turnaround six days per week
Hotel Laundry Services Newcastle & North East Dedicated Account Manager to answer and respond to all queries ensuring a trouble-free service
Hotel Laundry Services Newcastle & North East Special bulk cleaning rates for your hotel's own linens, duvets, pillows, soft furnishings and mattress protectors
Hotel Laundry Services Newcastle & North East
CASH welcome gift, generous commission on guest cleaning sales and attractive staff discounts

Our service is quick, FREE and easy to set up. We will supply everything you need including guest room price lists and laundry bags to get you started!
Covering the North East with our super reliable and friendly van collection and delivery service.

Call us now on 01661 820700 to discuss your laundry requirements.